Premier Assessment-Based Workshops
Premier Assessment-Based Workshops are the best known and most successful training programs published by HRD Press. They compare favorably to some of the most widely used assessment and training programs in the world, and most have never been available on unlimited use terms until now.
Premier Assessment-Based Workshop Titles
Dealing with Conflict
DISCStyles
Managerial Assessment of Proficiency
Performance Skills Leader
Psychological Type Indicator
Strategic Leadership Type Indicator
Activities
Activities are short exercises that can be grouped to create whole courses or to provide short, targeted training on a specific skill or issue. Activities can be from 15 minutes to 2 or more hours in length. Activities titles typically group 50 or more activities/exercises under a broad topic area like team building or supervision skills.
Activities Titles
25 Legendary Leadership Activities
25 Reproducible Activities for Customer Service Excellence
25 Role Plays for Interview Training
25 Sales Strategies and Activities
50 Activities for Achieving Change
50 Activities for Achieving Excellent Customer Service
50 Activities for Promoting Ethics within the Organization
50 Activities for Coaching/Mentoring
50 Activities for Creativity and Problem Solving
50 Activities for Conflict Resolution: Group Learning and Self Development Exercises
50 Case Studies for Management and Supervisory Training
50 Activities for Developing Counseling Skills in Managers
50 Activities for Developing Emotional Intelligence
50 Activities for Developing Leaders Volume 1
50 Activities for Developing Leaders Volume 2
50 Activities for Developing Supervisory Skills
50 Activities for Diversity Training
50 Activities for Interpersonal Skills Training
50 Activities for Managing Stress
50 Activities for Self-Directed Teams
50 Activities for Sales Training
50 Activities for Team Building Volume 1
50 Activities for Team Building, Volume II
50 Activities to Teach Negotiation
50 Activities for Achieving Cultural Competence
50 Activities for Building Innovation
50 Communication Activities, Icebreakers, and Exercises
50 Activities for Developing Critical Thinking Skills
50 Activities for Dealing with Difficult Discussions at Work
50 Activities for Developing Management Skills: Volume I
50 Activities for Developing Management Skills: Volume II
50 Activities for Developing People Skills
50 Activities for Employee Engagement
50 Activities for Performance Appraisal Training
50 Reproducible Activities for Team Building Volume 3
50 Activities for Self-Development
50 Activities for Administrative, Secretarial, and Support Staff
51 Activities for Collaborative Management
101 More Games for Trainers
Behavioral Economics and Decision Making: 51 Exercises
Job Aids
Job aids summarize a process or steps in a competency and include a template or other tool for thinking through or pre-planning the use of a competency or cluster of competencies.
Job Aid Titles
Building Relationships for Team Success: Parker Team Series
Conflict Resolution Skills: One Page Coach
Creating a Positive Team Climate: Parker Team Series
Creativity and Innovation: One Page Coach
Diversity and Cultural Awareness: One Page Coach
Effective Assertiveness Skills: One Page Coach
Effective Coaching Skills: One Page Coach
Effective Communication: One Page Coach
Effective Leadership: One Page Coach
Effective Meetings: Parker Team Series
Effective Networking and Relationship-Building: One Page Coach
Effective Time Management: One Page Coach
Improving Customer Service: One Page Coach
Influencing Others: One Page Coach
Job Aids for Everyone
Learning Styles: One Page Coach
Managing Change Effectively: One Page Coach
Negotiating Skills: One Page Coach
Problem Solving Skills: One Page Coach
Stress Management: One Page Coach
Successful Team Building: Parker Team Series
Team Building: One Page Coach
Team Communications: Parker Team Series
Team Empowerment: Parker Team Series
Team Leadership: Parker Team Series
Team Rewards: Parker Team Series
Team Trust: Parker Team Series
Teamwork: Parker Team Series
Manager’s Pocket Guides
Manager’s pocket guides provide holistic explanations of managerial competencies, styles, or issues in short, concise writing laced with exercises, checklists, and job aids that enable practitioners to use the information within their own work circumstances. A manager’s pocket guide is ideal for either pre-training preparation or post-training reinforcement of an area of interest.
Manager’s Pocket Guide Titles
Managing Anger in the Workplace
Managing Generation Y: Global Citizens Born in the Late Seventies and Early Eighties
Managing the Generation Mix—2nd Edition
Performance under Pressure
The Manager’s Pocket Guide to Behavioral Economics
The Manager’s Pocket Guide to Career Skills for the New Economy
The Manager’s Pocket Guide to Corporate Culture Change
The Manager’s Pocket Guide to Creativity
The Manager’s Pocket Guide to Dealing with Conflict
The Manager’s Pocket Guide to Diversity Management
The Manager’s Pocket Guide to Documenting Employee Performance
The Manager’s Pocket Guide to eCommunication: Communicating Effectively in a Digital Age
The Manager’s Pocket Guide to Effective Meetings
The Manager’s Pocket Guide to Effective Mentoring
The Manager’s Pocket Guide to Emotional Intelligence: From Management to Leadership
The Manager’s Pocket Guide to Employee Relations
The Manager’s Pocket Guide to Engaging the Aging Workforce
The Manager’s Pocket Guide to Generation X
The Manager’s Pocket Guide to Influence with Integrity: Power, Principles, and Persuasion
The Manager’s Pocket Guide to Innovation
The Manager’s Pocket Guide to Interviewing and Hiring Top Performers
The Manager’s Pocket Guide to Knowledge Management
The Manager’s Pocket Guide to Leadership Skills
The Manager’s Pocket Guide to Mega Thinking and Planning
The Manager’s Pocket Guide to Motivating Employes
The Manager’s Pocket Guide to Organizational Learning
The Manager’s Pocket Guide to Performance Management
The Manager’s Pocket Guide to Preventing Sexual Harassment
The Manager’s Pocket Guide to Project Management
The Manager’s Pocket Guide to Public Presentations
The Manager’s Pocket Guide to Recruiting the Workforce of the Future
The Manager’s Pocket Guide to Social Media
The Manager’s Pocket Guide to Spiritual Leadership: Transforming Dysfunctional Organizations—Healthy Communities
The Manager’s Pocket Guide to Strategic and Business Planning: The Systems Thinking Approach
The Manager’s Pocket Guide to Systems Thinking and Learning
The Manager’s Pocket Guide to Team Sponsorship
The Manager’s Pocket Guide to Training
The Manager’s Pocket Guide to Using Consultants
The Manager’s Pocket Guide to Virtual Teams
The Manager’s Pocket Guide to Workplace Coaching
Skill Builder Booklets
Skill Builder Booklets are 16-page descriptions of a competency including the steps or process you should follow to deploy the competency with consistency in situations where the skill set is needed.
Skill Builder Booklet Titles
Assertiveness Skills Skillbuilder
Benchmarking Skillbuilder
Creativity and Innovation Skillbuilder
Change Management Skillbuilder
Conflict Resolution Skillbuilder
Diversity and Cultural Awareness Skillbuilder
Delegation Skills Skillbuilder
Effective Communication Skillbuilder
Effective Coaching Skills Skillbuilder
Effective Goal-Setting Skillbuilder
Emotional Intelligence Skillbuilder
Effective Leadership Skillbuilder
Giving and Receiving Feedback Skillbuilder
Handling Complaints Skillbuilder
Improving Customer Service Skillbuilder
Improving Health and Safety Skillbuilder
Influencing Others Skillbuilder
Interviewing/Selection Skillbuilder
Listening Skills Skillbuilder
Learning Styles Skillbuilder
Managing Poor Performance Skillbuilder
Meetings Management Skillbuilder
Networking Skillbuilder
Negotiating Skills Skillbuilder
Personal Effectiveness Skillbuilder
Process Improvement Skillbuilder
Performance Measurement Skillbuilder
Project Management Skillbuilder
Presentation Skills Skillbuilder
Problem-Solving Skillbuilder
Sales Effectiveness Skillbuilder
Stress Management Skillbuilder
Team Building Skillbuilder
Time Management Skillbuilder
Telephone Skills Skillbuilder
Workshop Coursebooks
Workshop Coursebooks are used by participants in work-shops that begin with an online assessment. A facilitator will debrief assessment results and use the experiential exercises in the workshop coursebooks to more accurately target those competency gaps for individuals or for the group.
Workshop Coursebook Titles
Change Management Effectiveness Participant Coursebook
Coaching Effectiveness Participant Coursebook
Communication Effectiveness Participant Coursebook
Customer Service Commitment Participant Coursebook
Customer Service Skills Participant Coursebook
Dealing with Conflict Participant Coursebook
DISCstyles Participant Coursebook
Diversity and Cultural Awareness Participant Coursebook
Emotional Intelligence Style Participant Coursebook
Ethical Type Indicator Participant Coursebook
Influencing Style Clock Participant Coursebook
Leadership Effectiveness Participant Coursebook
Learning Styles Participant Coursebook
Listening Effectiveness Participant Coursebook
Managerial Assessment of Proficiency Participant Coursebook
Management Effectiveness Participant Coursebook
Management Styles Questionnaire Participant Coursebook
Negotiating Styles Participant Coursebook
Performance Skills Leader Participant Coursebook
Principles of Adult Mentoring Participant Coursebook
Psychological Type Indicator Participant Coursebook
Sales Effectiveness Participant Coursebook
Strategic Leadership Type Indicator Participant Coursebook
Teambuilding Effectiveness Participant Coursebook
Time Management Effectiveness Participant Coursebook
EXCEL – Appraising People and Performance
EXCEL – Disciplining and Counseling
EXCEL – Getting Unbiased Information
EXCEL – Giving Clear Information
EXCEL – Identify and Solving Problems
EXCEL – Listening and Organizing
EXCEL – Making Decisions and Weighing Risk
EXCEL – Planning and Scheduling
EXCEL – Setting Goals
EXCEL – Thinking Clearly
EXCEL – Time Management and Prioritizing
EXCEL – Training, Coaching, and Delegating
Online Assessments
Online assessments are a great tool to use for any training session. Assessments help individuals understand their own strengths and weaknesses and more importantly it gets them involved. Assessments can be used as a facilitator led activity or as an individual self-development exercise.
Workshops for each online assessment include Leader’s Guides and Participant Workbooks, and will enable complete trainer-led, skills-based workshops.
Online Assessment Titles
Change Management Effectiveness Profile Download Sample Report
Coaching Effectiveness Profile Download Sample Report
Communication Effectiveness Profile Download Sample Report
Customer Service Commitment Profile Download Sample Report
Customer Service Skills Profile Download Sample Report
Dealing with Conflict Assessment Download Sample Report
DISCStyles Assessment Download Sample Report
Diversity and Cultural Awareness Profile Download Sample Report
Emotional Intelligence Profile Download Sample Report
Ethical Type Indicator Assessment Download Sample Report
Influencing Style Clock Assessment Download Sample Report
Leadership Effectiveness Profile Download Sample Report
Learning Styles Profile Download Sample Report
Listening Effectiveness Profile Download Sample Report
Managerial Assessment of Proficiency Download Sample Report
Management Effectiveness Profile Download Sample Report
Management Styles Questionnaire Download Sample Report
Negotiation Styles Profile Download Sample Report
Performance Skills Leader Assessment Download Sample Report
Principles of Adult Mentoring Inventory Download Sample Report
Psychological Type Indicator Download Sample Report
Sales Effectiveness Profile Download Sample Report
Strategic Leadership Type Indicator Download Sample Report
Teambuilding Effectiveness Profile Download Sample Report
Time Management Effectiveness Profile Download Sample Report
Other Assessment Resources
Other assessment resources provide guidance on using assessments as well as a selection of reproducible assessments that are scored manually in a classroom setting as a part of the assessment exercise.
Other Assessment Resources Titles
Assessment of Organizational Readiness for Mentoring Organizational Assessment: Diagnosis and Intervention The Assessment Book
Books
Books include all other books published by HRD Press and are included in this license. These will vary in length and depth and are excellent sources for research, background information, or reference materials to formulate, add to, or customize a workshop or other training/management presentation.
Book Titles
30 Seconds that Can Change Your Life
54 Golden Nuggets
101 Leadership Actions for Creating and Managing Virtual Teams
101 Leadership Actions for Effective Presentations
101 Leadership Actions for Managing Change in the 21st Century
101 Leadership Actions for Performance Management
101 Ways to Build Better Relationships with Your Customers
Achieving High Performance
Addressing Domestic Violence in the Workplace
Applied Social Intelligence
Balancing Work and Family
Be a Star Facilitator or Presenter of Training
Building Relationships for Team Success
Cases in Government Succession Planning
Change, Choices, and Consequences
Coaching Yourself to Leadership
Collaborative Leadership in Action
Creating Organizational Soul
Creating the Exceptional Team
Designing the Learning Moment
Developing and Implementing a Corporate University
Developing Employee Capital: Setting the Stage for Life- long Learning
Effective Meetings
Ethics by Design
Evaluating Impact
Excuses, Excuses, Excuses
Flawless Customer Service Inside and Out
Foundations of Instructional and Performance Technology
Framed!
Front Line Guide to Communicating with Employees
Front Line Guide to Creating a Winning Management Style
Front Line Guide to Mastering the Manager’s Job
Front Line Guide to Thinking Clearly
Getting People and Culture Right in Mergers and Acquisition
Giving and Receiving Performance Feedback
Guaranteeing Performance Improvement: A Purely Practical Positive Approach
H.O.T. Management: Hands-On Transactional
How to Get Your Customers Swearing by You, Not at You
It’s the Organization’s Culture
Lead With Your Heart—How to Grow Business by Putting People First
Leader’s Communication Toolkit
Leaders without Titles
Leaders without Titles Participant Manual
Leadership for Academic Units
Leadership Lessons from Dad
Leadership Lessons from Mom
Leadership Lessons from the Game of Golf
Leading in Tough Times
Learning at Work: How to Support Individual and Organizational Learning
Motivating a Multicultural Workforce
Parallel Peaks
Performance Analysis: Knowing What to Do and How
Performance by Design
Polarity Coaching
Polarity Thinking in Healthcare: The Missing Logic to Achieve Transformation
Quality Leadership Skills: Standards of Leadership Behavior 3rd Edition
Selling the Moment
Seven Rules for Hiring Extraordinary Talent
Seven Steps to a Rewarding Transitional Career
Situational Performance Improvement
Small Group Facilitation
So You Want To Be Mentored
Social Intelligence Skills for Correctional Officers
Social Intelligence Skills for Correctional Supervisors/Managers
Social Intelligence Skills for Fire and Emergency Services Supervisors/Managers
Social Intelligence Skills for Government Supervisors/ Managers
Social Intelligence Skills for Law Enforcement Officers
Social Intelligence Skills for Sheriff’s Department Supervisors/ Managers
Solving the People Puzzle
Stories They Will Remember
Strategic Training: Putting Employees First
Talent Management
Tales from the Front
Team Leader Workbook
Teamwork
The Art of Performance Feedback
The Coach-Approach Leader: Questions, Not Answers, Make Great Leaders
The Competent Leader—3rd Edition
The Complete Guide to Systems Thinking and Learning
The Constant Customer
The Executive Athlete
The Executive Coach in the Corporate Forest
The Front Line Guide to Building High Performance Teams
The Heart of Empathy
The Journey of the Accidental Leader
The Leadership Lexicon: A Handbook of Leadership Competencies with Skills and Development Actions
The Meeting Spectrum—2nd Edition
The Mentee’s Guide to Mentoring
The New Manager’s Primer: Winning with People at Work
The Quintessential Guide to Using Consultants
The Secrets of Helping
The Service Pro: Creating Better, Faster, and Different Customer Experiences
The Strategic Development of Talent
The Training Trilogy—3rd Edition
Twenty-Five plus Role Plays to Teach Negotiation
Write Type: Personality Types and Writing Styles
HR Skills Series—Alternative Workforce Strategies
HR Skills Series—Conducting Workplace Investigations
HR Skills Series—Downsizing
HR Skills Series—Legendary Leadership
HR Skills Series—Retention
HR Skills Series—Performance Feedback
HR Skills Series—Terminations
HR Skills Series—The Ethical Dilemma
Workshops
Workshops are full course curriculums on one or more business skills topics. They include a Facilitator’s Guide for the trainer to use, participant workbooks for learners, and a PowerPoint slide show to support delivery of the course content. Workshops are generally half a day or longer, but can be modified to whatever suits your purpose.
Workshop Titles
Change Management Effectiveness Facilitator’s Guide
Coaching Effectiveness Facilitator’s Guide
Communication Effectiveness Facilitator’s Guide
Customer Service Commitment Facilitator’s Guide
Customer Service Skills Facilitator’s Guide
Dealing with Conflict Facilitator’s Guide
DISCstyles Facilitator’s Guide
Diversity and Cultural Awareness Facilitator’s Guide
Emotional Intelligence Style Facilitator’s Guide
Ethical Type Indicator—Training Manual
Influencing Style Clock: Facilitator’s Guide
Leadership Effectiveness Facilitator’s Guide
Learning Styles Facilitator’s Guide
Listening Effectiveness Facilitator’s Guide
Managerial Assessment of Proficiency Facilitator’s Guide
Management Effectiveness Facilitator’s Guide
Management Styles Questionnaire Facilitator’s Guide
Negotiating Styles Facilitator’s Guide
Performance Skills Leader Facilitator’s Guide
Principles of Adult Mentoring Facilitator’s Guide
Psychological Type Indicator Facilitator’s Guide
Sales Effectiveness Facilitator’s Guide
Strategic Leadership Type Indicator Facilitator’s Guide
Teambuilding Effectiveness Facilitator’s Guide
Time Management Effectiveness Facilitator’s Guide
EXCEL – Appraising People and Performance
EXCEL – Disciplining and Counseling
EXCEL – Getting Unbiased Information
EXCEL – Giving Clear Information
EXCEL – Identify and Solving Problems
EXCEL – Listening and Organizing
EXCEL – Making Decisions and Weighing Risk
EXCEL – Planning and Scheduling
EXCEL – Setting Goals
EXCEL – Thinking Clearly
EXCEL – Time Management and Prioritizing
EXCEL – Training, Coaching, and Delegating